The Best Kids, Louisville, KY pediatricians

217 Breckenridge Lane
Louisville, KY 40207
(502) 895-9421
FAX (502) 899-5762
E-mail: office@thebestkids.com

Welcome to Our Office
Our practice goals are to provide individualized care, to respond to the particular needs of your child and to foster open and complete communication.With this approach, we can have a positive influence on the future of your child, while providing a warm, secure and encouraging environment. As a parent, you are intimately involved with your baby and know him/her best.All children are different; and we tailor our plan of action or treatment by examining your child, learning more about his/her personality, experiences and family situation. We will discuss the findings and explain them thoroughly to you. Together we can make a difference in the future health and happiness of your child.

We would be honored to have you tell your friends and neighbors about us. We would be happy to welcome them to our practice.

Dr. Livera and a small patient

Dr. Segeleon with two small children

Your Doctors
A pediatrician is a medical doctor, specializing in the care of infants, children, and teenagers, as well as the treatment of their diseases. This care is comprised of a prenatal interview with you and your spouse, routine well-child checkups, including developmental, hearing and visual screening, immunizations, lab tests and sick visits. We comply with the standards set by the American Academy of Pediatrics for all immunizations, lab tests and visits. Preventive medicine through routine health supervision is your child's best preparation for the future.

Office Visits
Office visits are by appointment only. Please call early to request a sick visit. This will help us arrange a same day appointment if necessary.

When you call, please have available the child's temperature and a list of symptoms and problems that we need to discuss. This will allow us to schedule enough time to spend with you.

Your calls will be taken by our office staff who has extensive professional and personal experience with children and their illnesses. Prenatal interviews, well checkups, school and sport physicals should be scheduled in advance.

Your Lactation Consultants
Melissa Wilson is a Registered Nurse and Barbara Ruedel is a Registered Dietician. Both are certified by the International Board of Certified Lactation Consultants. We are the only pediatric practice to have lactation consultants in the office working with our moms and babies. Whether just getting started, in the middle of feeding or weaning your child, Melissa and Barbara can really help you. Thanks to the advice and counsel of our Certified Lactation Consultants, more moms breast-feed their babies and do so for a longer period of time. Melissa and Barbara have a wealth of experience to draw on and can make difficult moments better. Sometimes, just a small adjustment can make a big difference. Melissa and Barbara also provide support by phone. Please call our office to contact them at (502) 895-9421. Please Click Here to learn more about Melissa and Barbara. Nursing mothers, Click Here for good recommended books about breastfeeding your baby.

After Hours Calls
After hours calls are for urgent medical matters only. When the office is closed, calls are taken by the answering service. They relay your message to the Pediatric After Hours Program of the Norton Healthcare. The nurses then call you back. They provide an excellent service, and a doctor from our call group provides support to them nightly.

If you ever have to call in the evening and do not get a return call within 20 minutes, please call again. Routine questions (i.e. feeding, elimination, behavioral problems or ongoing conditions) should be saved for office hours.

Prescriptions are not refilled and appointments cannot be made after hours. Your consideration of these requests will be mutually beneficial in enabling you to receive - and our office to provide the best possible care for your child.

When you call, please have the following available.

1. Pen and paper

2. Child's temperature

3. List of symptoms

4. Any questions you
may have

5. Any medicines you
have available

Dr. Livera with a newborn baby

Fees and Billing
Payment is expected at the time of service. This includes these examples: when you have not met your deductible, or if you are a self-pay or have an 80/20 type plan and are responsible for a portion of your bill. If you are responsible for a co payment, it is expected when you sign in. It is always important that we communicate freely and confidentially about any financial concerns you have.

The Best Kids staff will work with you to resolve any billing or insurance issues. If you have an outstanding balance with us or are having financial troubles, we can always work out some form of repayment plan that is mutually acceptable. We will file insurance claims for you.

Please help us by letting us know as soon as your insurance coverage changes. Remember to read your insurance plan as you would any other contract you would sign. Insurance plans will provide only what they state they will provide and only the coverage you pay for. Be sure your insurance coverage allows your child to be hospitalized at the hospital of your choice.

Office Hours and Contact Information

Monday, Wednesday, Thursday and Friday 9-5
Tuesday 9-6
Saturday 9-12

217 Breckenridge Lane
Louisville, KY 40207-3858
Telephone: (502) 895-9421
FAX (502) 899-5762

General E-mail
office@thebestkids.com
To send resumes:
tinaw@thebestkids.com
For billing issues:
billing@thebestkids.com

Some of our hardworking staff

Fever Handout

If you do not already have a copy of our fever instruction sheet, ask us! This sheet is a favorite. It contains information that is difficult to find, such as dosages for children less than six months old. We also have a number of handout sheets in which you can find useful information and helpful tips. Please ask if we have one about the topic that interests you.